An entertaining and familiar book for anyone who ever worked in a library. It is can be a quiet and peaceful place but it also can be crazy at times. Borchert breaks down the highs and lows of working at this great institution. It is definitely not for everybody. You have to be able to deal with unruly patrons and the small crisises that break out daily. It's not about reading and book selection its more about conflict resolution. So many positive and negative aspects on working in the public library. As for me I love the times at night when it is quiet and calm. The procedures get on my nerves alot. Constantly taking bullshit from patrons and being perpetually understaffed. I want something I look forward to every morning not sure this is it. This book put my career plight in perspective. Although I love the library I don't see it as a place I want to spend the rest of my life. I want to volunteer at the library not work there. This book cemented this opinion.
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